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Heat Treating and Metallurgy Discussion of heat treatment and metallurgy in knife making.

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  #1  
Old 01-05-2013, 10:06 AM
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BCROB BCROB is offline
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Paragon help , anyone !!

my first firing........``TCL`` error (thermocouple) appeared at 200F

second firing .........ramped up to 1000F pretty fast and then painfully slow to 1600F
at the rate it was ramping would have taken hours to reach 1825-1850F

Paragon customer service has been (no comment)

back and forth checking wire connections , voltage charges etc etc all seems normal

next test.........ramps to 500F and ``TCLR`` error (thermocouple reversed)
so I take pictures of wiring and circuit board , send to Paragon all normal they say

next ramp........``TCLR`` error at 950F and starts to cool from there

anyone with info greatly appreciated

Last edited by BCROB; 01-05-2013 at 10:10 AM.
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Old 01-05-2013, 11:39 AM
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SVanderkolff SVanderkolff is offline
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Recently had to get a replacement controller board from Paragon. They were actually quite good to work with, once we figured it was the contrller they shipped one out to me right away. Who did you buy it through? They may be able to help. I bought mine through USA Knifemaker and they cetainly helped in talking to Paragon.
Steve


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Old 01-05-2013, 12:05 PM
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BCROB BCROB is offline
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thanks Stephen for your reply, did you have the same "TCL" "TCLR" errors appearing on the control panel ?
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Old 01-05-2013, 12:52 PM
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SVanderkolff SVanderkolff is offline
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NO. On mine the controller said there was power going to the coils when in fact there was not. They had me do a bunch of tests to see where the problem was, then shipped me out the controller.
ashley@paragonweb.com was the lady that helped me at Paragon.
Steve


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Old 01-05-2013, 01:49 PM
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BCROB BCROB is offline
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Quote:
Originally Posted by SVanderkolff View Post
NO. On mine the controller said there was power going to the coils when in fact there was not. They had me do a bunch of tests to see where the problem was, then shipped me out the controller.
ashley@paragonweb.com was the lady that helped me at Paragon.
Steve
thanks Stephen , pm coming your way
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  #6  
Old 02-16-2013, 11:25 AM
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What happen here did you fix it? what model do you have
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Old 02-16-2013, 12:00 PM
patrick hubbard patrick hubbard is offline
 
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My brand new paragon, did same thing, get up to 1100 degrees, and start going down, called customer service , and they directed me to bend piece on door that presses button on front, heat from oven was causing door to open a little. First attempt got it up to 1800 degrees, so I bent it a little more, works fine now, customer service was really helpful.
Pat Hubbard
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