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I tried calling WSSI years ago.
They just don't answer the phone. If communication is one of the keys to customer service, they come up short in that area, but due to their quality, they get a pass on that from most people familiar with them. I found other sources.
I try to get as much as I can from Craig Stevens Studios when he has a batch on Ebay. Hands down, the best wood ever, but it is pricey.
I hear good things about Wood Dynamics too.
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